Privacy Policy

Privacy Policy of Smart Brain Tutorial Learning Center

Smart Brain Tutorial Learning Center (referred to as "SBTLC," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website smartbrainlearning.com and use our online tutoring services (the "Services"). By accessing our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect various types of information in order to provide and improve our Services, including:

1.1 Personal Information

When you register for our Services, we may collect personal information such as:

Name
Email address
Phone number
Mailing address
Date of birth
Payment information (credit/debit card details, billing address)

1.2 Non-Personal Information

We may also collect non-personal information that does not directly identify you, including:

Browser type and version
IP address
Device information
Pages visited on our website
Time and date of visits
Referring website

2. How We Use Your Information

SBTLC uses the information we collect for various purposes, including:

To provide and maintain our Services
To process transactions and manage your account
To communicate with you, including sending updates, newsletters, and marketing materials
To respond to inquiries and customer support requests
To improve our Services, website, and user experience
To monitor usage and analyze trends
To comply with legal obligations and protect our rights

3. Disclosure of Your Information

We may share your information in the following circumstances:

Service Providers: We may employ third-party companies and individuals to facilitate our Services (e.g., payment processors, IT services) and may share your personal information with them to perform these services on our behalf.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of that business transaction.

4. Data Security

We take reasonable steps to protect your information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights

As a user of our Services, you have certain rights regarding your personal information, including:

Right to Access: You have the right to request copies of your personal information.
Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
Right to Erasure: You have the right to request the deletion of your personal information under certain conditions.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information under certain conditions.
Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

To exercise these rights, please contact us using the contact information provided below.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

7. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We have no control over the content and practices of these sites and cannot accept responsibility for their privacy policies. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any changes.